Refund, Return & Exchange Policy

Due to hygiene reasons, we do not offer refunds (including shipping fees), and we do not accept any returns or exchanges without prior approval. For size exchanges, we strongly recommend that customers carefully review the size guide and our measuring instructions before placing an order to ensure that the press-on nails you order are the correct size. Additionally, please take the time to review your order thoroughly before completing your purchase. By purchasing from us, you agree to our policy.

However, your satisfaction is our priority! If your order arrives damaged, incorrect, or incomplete, please contact us immediately so we can assess the issue and provide a solution. While these issues are rare, we conduct strict quality checks and careful packaging before shipping.

📧 Email: [Your email address]
Please include:
✔️ Your order number
✔️ A photo of the issue A photo of the issue (e.g., damaged item, incorrect order, and photos of damaged items in unopened condition will help expedite the evaluation)
✔️ Any relevant evidence (e.g., proof of when the damage was discovered)